Export & Shipping Policy

AF Plakad Thai
Export, Shipping & DOA Policy for Betta Fish

Please read this export and shipping information carefully before placing an order. By buying our betta fish, you confirm that you understand and accept these conditions.

DOA Policy & Refund Terms
Transhipper Shipping Method
Extra Fees in Buyer’s Country
Free shipping = free from Thailand shipping center to US shipping center only. Extra fees in the destination country are paid by the buyer.
Buyer pays extra fees when fish arrive
Important notice
Buyer pays extra fees when fish arrive.
Please check details with your local shipper
before placing an order.

Estimated shipping costs

AF Plakad Thai – description of charges and conditions for international betta shipments.

AF Plakad Thai – Dear Valued Customer,

We are delighted to have earned your trust in purchasing betta fish from us. To ensure the utmost safety of your fish during transit, special care is required, especially because betta fish are tropical fish and cold temperatures can be dangerous.

Item Estimated cost (USD)
Import Fee Approximately $3 per fish
Insulated Box Approximately $8 per shipment
Heat Pack Approximately $3 per shipment
Domestic Shipping (UPS 2-Day) Approximately $26 per shipment
Total Estimated Cost Approximately $40 per shipment
Note: Shipping costs may vary depending on your country or state. Please verify additional shipping costs with your local courier. Actual shipping costs may be lower than this estimate.

To ensure transparency and accuracy in shipping costs, we recommend contacting your local shipping provider before placing an order.

Order Cancellation Policy
Once your order has been marked as shipped, cancellation is no longer possible because the fish will already be in transit.

Important: Once you order a betta fish from us, if the item has been marked as shipped, you won’t be able to cancel the order because the fish is already in transit.
Steps involved in purchasing and delivering fish
Free Shipping: means free of charge from the Thailand shipping center to the US shipping center. The shipping of betta fish incurs costs in the destination country. Please contact the betta fish sender or transhipper in your country for exact fees.

Shipping method & transhippers

How your fish travel from AF Plakad Thai in Thailand to your home.

Fish ordering / Delivery method:
You must use a transhipper because you don't have a license to import living forms (fish). We cannot send fish directly to you, so we send them to a transhipper first.

  • Select a transhipper from the list below, or from your own trusted contact.
  • We will confirm our shipping date to the transhipper.
  • Fish shipping frequency is weekly or 1–2 times per month depending on the transhipper.
  • After the fish are shipped, we will inform you.
  • Because eBay policy requires it, we may set the shipping service as “One-day shipping” in the listing – this is a system requirement, not the real transit time.
There are transhippers in the USA such as:
  • Tucky Hama – California
  • Edy Tamtama – NJ
  • Sher Vang – MN
  • Joel Fernandez – TX
  • etc.

For a country that is not in the list or if you cannot find a contact from the internet, please contact us directly. (eBay's policy does not allow us to show full contact information publicly.)

IMPORTANT: PLEASE READ SHIPPING METHOD BEFORE PLACING AN ORDER. IF YOU BUY THIS BETTA & TROPICAL FISH, THAT MEANS YOU UNDERSTAND AND ACCEPT OUR SHIPPING POLICY.

Shipping Info:

  • We ship tropical fish to transhippers in the USA every 2–4 weeks.
  • Please contact the transhipper for information about local shipping cost and how to pick up the fish.
  • It will take another 1–2 days from the US shipping center to your address, plus any additional time your local courier needs.
  • We will send you the transhipper information – name, location, phone number and email – and the transhipper will also contact you when your order has arrived.

Please send your complete address, phone number and an active email. We will not refund when your fish have already arrived in your country but you do not respond to emails from the transhipper. When fish are shipped out of Thailand, it means we already paid charges to the Thailand shipping center and transhipper.

DOA & general policy

Please read carefully – these conditions apply to every shipment.

DOA – Dead On Arrival Policy

  • The dead fish must stay in the original sealed plastic bag only.
  • Seller is not responsible if the bag has been opened.
  • Buyers can request a refund for the fish's cost only – no shipping cost refund and no replacement.
  • Please send a clear picture of the DOA fish while the plastic bag has not been opened.
If you cannot provide these conditions, we will not replace or refund.

Policy & legal responsibility

Buyer is responsible for knowing the local laws of their country/state/city/etc. We are not responsible for shipping prohibited products or fish, which may be subject to confiscation by customs. Absolutely no refund will be given in these situations.

* Colors may slightly vary from screen to screen.

Once you order a betta fish from us, if the item has been marked as shipped, you won’t be able to cancel the order because the fish is already in transit.

Should understand before buying – wild betta

Wild betta have special behavior and needs. Please understand them before keeping or breeding.

Wild betta fish are specialized in both shape and habits. Farmers and keepers should understand the nature of wild betta well before raising them.

  1. Betta fish color may fade when moving or changing the breeding environment. It takes about 5–15 days for the fish to adjust and the color will return to its original state.
  2. This betta is a warm–water fish and should be raised using a heater when the weather is cold.
  3. Wild betta are very easily startled. When shocked, their color can disappear or fade, and will return gradually when the fish feels safe again.
  4. Wild bettas prefer peace and quiet because they are naturally easy to catch in the wild.
  5. To raise wild betta fish, you should add Indian almond leaves to the water. The leaves release tannins and other beneficial substances that help the fish feel more comfortable, mimicking their natural environment and often enhancing their colors.
Important Note on Fish Color:
The fish may appear blue in photos because we used a DSLR camera, which can sometimes distort colors. The natural color of the fish is actually green. Due to lighting and camera adjustments, the fish appears blue in the images. Please be aware that the true color is green.

Should understand before buying – betta in general

Basic behavior of betta fish that every buyer should know.

Betta fish have their own specialized shape and habits. Farmers and hobbyists should understand this nature well before raising them.

  1. Betta fish color may fade when moving or changing the breeding environment. It takes about 5–15 days for the fish to adjust and the color will return to its original state.
  2. Betta are warm–water fish and must be raised using a heater when the weather is cold.
  3. Betta fish are easily startled. When shocked, their color may disappear or fade and then return when they feel safe again.
  4. Bettas prefer peace and quiet because they are naturally easy to catch if disturbed too much.
  5. To raise betta fish, you should add Indian almond leaves to the water, for the same reasons as wild betta – comfort, natural environment and possible color enhancement.

About AF Plakad Thai

Export–standard betta farm in Chiang Mai, Northern Thailand.

We are a premier store specializing in Betta fish and Betta accessories, located in Chiang Mai, Northern Thailand. With over 10 years of experience in the industry, we offer a wide selection of Betta fish of many breeds, ensuring that our customers receive only the best.

As an esteemed member of the Thailand Betta Fish Network and the Northern Thailand Betta Fish Community, we have earned a strong reputation for excellence. Over the years, we have expanded into a fully certified Betta fish breeding farm – the only export–standard facility in Northern Thailand.

Our commitment to quality and innovation allows us to produce and supply world–class Betta fish in large quantities to international markets.

Whether you are a collector, breeder, or enthusiast, we guarantee premium–quality Betta fish that meet high global standards – with clear export procedures and professional support from AF Plakad Thai.

Contact & questions

If you have any questions or need further clarification about shipping, costs or policy, please contact us.

If you have any question, feel free to contact us. We are happy to assist you at no extra cost.

Please include:
• Country & city
• Transhipper name (if you already have one)
• The fish or strain you are interested in
• Your complete address and active email

  • E–mail
    afplakadthai@hotmail.com
  • WhatsApp
    +66 987471896
  • Messenger / Line
    @nattawut_t or 0987471896
  • Location
    Chiang Mai, Thailand – shipping worldwide via trans–shipper